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Terms of Use

Please read these terms carefully before using this website.

1. About This Website

StartNewLife UK (startnewlife.uk) is a free informational resource operated by Mendee CIC (Community Interest Company), registered in England and Wales.

Registered address: Unit 215, Workspace Lock Studios, 7 Corsican Square, London E3 3YD.

By accessing and using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the website.

2. Important Disclaimer

The information on this website is provided for general informational purposes only. It is not legal advice, medical advice, immigration advice, or professional advice of any kind.

  • We are not a law firm and do not provide legal representation.
  • We are not regulated by the OISC (Office of the Immigration Services Commissioner) and do not provide immigration advice.
  • We are not a medical provider and do not provide medical advice or diagnosis.
  • Content may become outdated as laws and policies change. We make reasonable efforts to keep information current but cannot guarantee accuracy at all times.

Always seek advice from a qualified professional (solicitor, OISC-registered immigration adviser, GP, or other appropriate specialist) before making decisions that affect your legal status, health, or welfare.

3. SiBot AI Assistant

Some pages feature SiBot, our AI-powered chat assistant. Please be aware that:

  • SiBot provides general information only and is not a substitute for professional advice.
  • AI responses may contain errors or outdated information.
  • Do not share sensitive personal information (such as your Home Office reference number, medical details, or financial information) in the chat.
  • SiBot conversations are processed by our self-hosted systems and are not shared with third parties.

4. Acceptable Use

You agree to use this website only for lawful purposes and in a way that does not:

  • Infringe the rights of others or restrict their use of the website.
  • Attempt to gain unauthorised access to our systems or servers.
  • Use automated tools to scrape, copy, or redistribute content without permission.
  • Misuse the SiBot chat feature (e.g., attempting to generate harmful content or overload the system).

5. Intellectual Property

All content on this website — including text, design, graphics, and code — is the property of Mendee CIC or its contributors, unless otherwise stated.

You may share links to our pages and quote small excerpts with attribution. You may not reproduce substantial portions of the content without written permission.

The StartNewLife name and branding are trademarks of Mendee CIC.

6. External Links

This website contains links to external resources (including GOV.UK, NHS, Telegram, YouTube, and third-party organisations). These links are provided for your convenience.

We do not control or endorse the content of external websites and are not responsible for their accuracy, availability, or privacy practices. Use of external sites is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Mendee CIC provides this website "as is" without warranties of any kind, whether express or implied.
  • We do not guarantee that the website will be available, uninterrupted, or error-free.
  • We shall not be liable for any loss or damage arising from your use of, or reliance on, information provided on this website, including (but not limited to) any decisions made based on the content.
  • This limitation does not affect any rights you may have under consumer protection law that cannot be excluded or limited.

8. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy. Please review them to understand how we handle data.

9. Changes to These Terms

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance of the updated terms. The latest version is always available on this page.

Last updated: 5 April 2026

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have questions about these terms, contact us at [email protected].

⚠️ All information on this website is for general informational purposes only and does not constitute legal advice. We are not licensed lawyers. This information should not be used as a basis for legal decisions. Always consult a qualified professional about your specific case.