startnewlife Mendee CIC · London

1. Data Controller

Mendee CIC (Community Interest Company)
Workspace Lock Studios, 7 Corsican Square, London E3 3YD, England and Wales.
Contact: hello@snluk.org

2. What Data We Collect

This website is a static informational resource. We collect minimal data:

  • Cookie consent preference — stored locally in your browser (localStorage). Not sent to any server.
  • Language preference — stored locally in your browser (localStorage). Not sent to any server.

We do not collect personal data, emails, names, IP addresses, or any form of user registration data through this website.

3. Cookies and Analytics

This website uses browser localStorage for essential preferences (no cookies):

  • snl-cookies-v2 — your cookie consent choice (categories: necessary, analytics, functional)
  • snl-lang — your preferred language

For analytics we use Google Analytics 4 (measurement ID: G-XQKR0VRM9V) in Consent Mode v2:

  • Before you accept — Google Analytics receives cookieless aggregate pings with anonymised IP and minimal page data. No identifiers, no cookies, no localStorage. Data is used only for traffic-volume statistics.
  • After you accept — full GA4 with the standard _ga / _ga_XQKR0VRM9V cookies for de-duplicated visitor counts.
  • If you decline — Analytics stays in cookieless mode (same as before-accept). No cookies are ever set.

We may also enable Cloudflare Web Analytics — a cookieless, privacy-first measurement service operated by our hosting provider. It does not set cookies, does not track visitors across sites, and processes data on Cloudflare's edge. See Cloudflare's Privacy Policy.

You can change your cookie preferences at any time by clicking "Cookie settings" in the website footer.

For a full list of storage we use, see our Cookie Policy.

4. Third-Party Services

  • Google Fonts — loaded on all pages. Google may collect your IP address. See Google's Privacy Policy.
  • Google Analytics 4 — runs in Consent Mode v2: cookieless aggregate pings before consent, full analytics after consent. Anonymised IP at all times. See Google Analytics data practices.
  • Cloudflare — provides CDN, security, and (optionally) cookieless Web Analytics. Cloudflare may process your IP address and set security cookies. See Cloudflare's Privacy Policy.
  • SiBot chat widget — our AI assistant loaded on some pages. Chat messages are processed by our self-hosted Chatwoot instance and AI model. No personally identifiable information is required to use the chat.

External links (YouTube, Telegram, NHS, GOV.UK) are governed by their respective privacy policies.

5. Legal Basis

Where we process data, our legal basis under UK GDPR is:

  • Consent (Article 6(1)(a)) — for any optional cookies, if introduced in the future.
  • Legitimate interest (Article 6(1)(f)) — for essential site functionality (language preference, consent storage).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access — request what data we hold about you
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your data
  • Restriction — limit how we process your data
  • Portability — receive your data in a portable format
  • Object — object to data processing
  • Withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, contact hello@snluk.org.

7. Complaints

If you believe your data protection rights have been violated, you can lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
ico.org.uk/make-a-complaint
Helpline: 0303 123 1113

8. Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page.

Last updated: April 2026

⚠️ StartNewLife is an information project — not regulated by the IAA (Immigration Advice Authority). We do not provide immigration advice within the meaning of Section 84 of the Immigration & Asylum Act 1999. All content is general information only and does not replace advice from a regulated lawyer (IAA / SRA / BSB) about your specific case.