startnewlife Mendee CIC · London

School place without a permanent address

Updated: 23 May 2026
In short
Information current
23 May 2026
Next review: 23 Aug 2026

You live in a hotel, hostel or with friends — your child still has the right to a school place. Ask for the Fair Access Protocol — the council must find a place within 20 working days. A NASS letter or hotel letter is enough — passport not needed.

5–16
Right to school
for every child
20
Working days
FAP deadline for a place
£0
Cost
school is free
30
Days to appeal
if refused
Urgent help
📞 Migrant Help 0808 8010 503 📞 Childline 0800 1111 🚨 999

Your child has been out of school for a long time? Migrant Help (0808 8010 503, 24/7, free, multilingual) can help you contact the council.

I want to apply now — step by step
  1. Find the education department of your local council (search: «[your area] council school admissions»).
  2. Call and say exactly: «My child needs a school place under the Fair Access Protocol — we have no permanent address. I have a NASS letter / hotel letter as proof of address.»
  3. Send the documents you have (NASS letter, ARC card, hotel letter or Migrant Help letter). Passport is NOT needed.
  4. Wait 20 working days. If you hear nothing — write a complaint to the Local Government Ombudsman (lgo.org.uk).
§01 · Law

It's a right — not a privilege

Education Act 1996, s.7 — for every child aged 5–16

Every child living in England must receive education — regardless of immigration status, documents or permanent address. This is the law. The School Admissions Code 2021 (s.86–88 SSFA 1998) explicitly lists refugee and asylum-seeking children as a Fair Access category.

What a school CANNOT do
  • Refuse because of immigration status
  • Require a passport or birth certificate as a condition of admission
  • Delay admission because you don't have a vaccination card
  • Require previous school records (DfE: missing records do not block admission)
  • Refuse because your child doesn't speak English
§02 · Documents

What to bring instead of an address

Any of these documents works as proof of where you live:

NASS letter

Official letter from the Home Office / Migrant Help about asylum support — the strongest document

Hotel / hostel manager letter

On headed paper, with the address. Ask reception — they must give you one

Migrant Help letter

Confirmation of support — accepted as an address document

ARC card

Application Registration Card — shows you are in the asylum support system

GP letter

With your temporary address — if you have already registered with a GP

Council letter

Any official correspondence from the council sent to your temporary address

§03 · Fair Access Protocol

What is FAP and how it works

Fair Access Protocol (FAP) is a system that the council uses to find a school place for children who are not covered by the standard admissions process: children without a permanent address, refugee and asylum-seeking children, children joining mid-year.

How it works — step by step
  1. You call the council's education department and ask for a place under FAP
  2. The council calls a coordination meeting with schools in the area
  3. Schools must take part — they cannot simply refuse
  4. A place must be offered within 20 working days (about 4 weeks)
  5. If your child joins mid-year, the usual timeline is 10–15 working days
Word for word — what to say to the council

«My child needs a school place under the Fair Access Protocol. We are an asylum-seeking family / refugee family and do not have a permanent address. I have a NASS letter / hotel letter as proof of address. Please confirm the placement timeline in writing.»

After the call, send the same message by email to the education department — then you have proof that you contacted them.

§04 · Who gets what

Education by immigration status

Status School (5–16) EAL support Transport (if FSM)
Asylum seeker (Section 95/98) ✅ Yes ✅ Required ✅ Yes (if eligible)
Refugee / Humanitarian Protection ✅ Yes ✅ Required ✅ Yes
NRPF (limited status) ✅ Yes ✅ Required ✅ Yes (if FSM)
No documents ✅ Yes ✅ Required At council discretion

School transport: free transport for children under 8 if the school is more than 2 miles away; for children 8+ if more than 3 miles. Extended rights for children on FSM aged 11–16 (2–6 miles).

§05 · If refused

Pushback schools and what to answer

They say: «You don't have a local address»
Answer: Your council area is determined by where you physically stay. A NASS letter or hotel letter is an address. The Fair Access Protocol is designed exactly for these cases.
Basis: School Admissions Code 2021
They say: «There are no places»
Answer: FAP requires the council to find a place. Ask them to give you the date of the FAP coordination meeting and confirm it in writing.
Basis: FAP, DfE School Admissions Code
They say: «We need all documents»
Answer: DfE guidance: «missing records should not block admission». Passport, birth certificate, vaccinations are not a condition for admission.
Basis: DfE School Admissions guidance
They say: «Your child must learn English first»
Answer: EAL support is the school's responsibility. Not knowing English is not a reason to refuse. This would breach the Equality Act 2010.
Basis: Equality Act 2010 s.149
If the council doesn't act

Complain to the Local Government Ombudsman (lgo.org.uk / 0300 061 0614). Also — Ofsted whistleblowing 0300 123 3155. Appeal after refusal: hearing within 30 working days.

§06 · 16–19

College and sixth form after 16

Education for 16–18 year olds is free for everyone, regardless of status (Education Act 1996 + ESFA funding rules, para 40(f)). Asylum seekers are explicitly listed as eligible. UASC (unaccompanied asylum-seeking children) get home-fee status as looked-after children. For more details, see the page College and bursaries 16–18 →

Frequently asked questions

Can a school refuse because I have no address?

No. All children aged 5–16 have the right to education in the UK regardless of status and address. The Fair Access Protocol is specifically designed for families without permanent housing.

What documents do I need for school?

NASS letter, ARC card, hotel manager letter or Migrant Help letter. Passport, birth certificate, vaccination card are not required. The school cannot delay admission because you don't have them.

What is the Fair Access Protocol?

FAP (Fair Access Protocol) is a system that allocates school places for children who are not covered by the standard admissions process: refugee children, children without a permanent address, children joining mid-year. The council coordinates it and schools must take part.

How long will it take to get a place?

10–15 working days for a standard application. Up to 20 working days through FAP. If deadlines are missed, complain to the Local Government Ombudsman.

What if my child doesn't speak English?

The school must provide EAL support (English as an Additional Language). This is not a reason to refuse admission. Ask the council for EAL support when you apply.

⚠️ StartNewLife is an information project — not regulated by the IAA (Immigration Advice Authority). We do not provide immigration advice within the meaning of Section 84 of the Immigration & Asylum Act 1999. All content is general information only and does not replace advice from a regulated lawyer (IAA / SRA / BSB) about your specific case.