startnewlife Mendee CIC · London

Priority need — who gets housing the same day

Updated: 2 May 2026
In short

Priority need = categories the council MUST give interim accommodation the same day (s.188 Housing Act 1996) and (if 56-day relief duty fails) main duty under s.193. Governed by s.189 + Order 2002 + DAA 2021. Most disputes with councils are about priority need.

Automatic categories (vulnerability test NOT required)

🤰 Pregnancy — s.189(1)(a). Pregnant woman or anyone living with her. Evidence: GP / midwife letter with EDD.
👶 Dependent children — s.189(1)(b). Under 16, or 16-18 in full-time education. Includes shared residence.
🚨 Domestic abuse — s.189(1)(e), DAA 2021. Since 5 July 2021 — automatic, no vulnerability test. Includes physical, sexual, psychological, economic, controlling behaviour.
🔥 Emergency — s.189(1)(d). Homelessness due to fire, flood, natural disaster.
🧒 16-17 year olds — Order 2002 art 3. Except «relevant child» (where the duty falls on Social Services).
🎓 Care leaver 18-20 — Order 2002 art 4. Anyone who was looked-after / accommodated / fostered while aged 16-17.

Vulnerability test (Hotak)

Test from Hotak v Southwark [2015] UKSC 30

You are vulnerable if, in the event of homelessness, you would be «significantly more vulnerable than ordinarily vulnerable as a result of being rendered homeless».

Comparison with the ordinary person if made homeless — NOT with the ordinary homeless person. This is critical: the council CANNOT say «all homeless people suffer equally».

«Significantly» is qualitative, not quantitative (Panayiotou v Waltham Forest [2017] EWCA Civ 1624). A noticeable difference in ability to cope with homelessness is enough.

Categories under vulnerability test

Old age (typically 60+) — but not automatic
Mental illness — depression, PTSD (especially after persecution / torture), bipolar, schizophrenia, anxiety disorders
Physical disability — mobility, chronic illness, complications of diabetes, COPD, cancer, HIV
Other special reason — language barriers + isolation, FGM survivors, trafficking survivors, learning disability, autism
Care leaver 21+ (Order art 5), HM Forces (art 6), ex-prisoners (art 6)
Fleeing violence (not DA — e.g. hate crime, gang threats, persecution) (art 6)

Evidence to gather

  • GP letter with diagnoses + specifically: «how homelessness will worsen the condition»
  • Hospital / consultant letters — psychiatric reports especially carry weight
  • Mental health team / IAPT records, correspondence
  • Social services assessments (s.17 Children Act, Care Act 2014)
  • Charity letters: Helen Bamber Foundation / Freedom from Torture (for survivors), Rape Crisis, IDVA, Refugee Council casework
  • Country evidence for refugees: torture / trauma reports
  • Letters from family / support workers describing functional limitations
⚠️ If the council refused based on NowMedical

Many councils outsource medical assessment to firms like NowMedical. Their doctors never see you and work from paper only.

Per Guiste v Lambeth [2019] EWCA Civ 1758, the Court of Appeal held that the council must justify why it preferred a paper-only opinion over your treating GP / consultant.

Strong basis for s.202 review. In review, request the NowMedical report + the doctor's qualifications (often less than your treating consultant's).

Common unlawful refusals

«Your condition isn't serious enough» — without engagement with medical evidence. Breach of Hotak composite assessment.
«You have family — they'll help» — without checking that help is consistent and predictable. Breach of Hotak (Kanu).
«Children live with the other parent» — ignoring the shared residence presumption (Code 8.10).
«Compared to the ordinary homeless person, you're no worse» — wrong comparator (Hotak: comparator = ordinary person).
«Bring a consultant letter, GP letter doesn't count» — no such requirement. GP letter is admissible evidence.
DA case routed via vulnerability test — unlawful since 5 July 2021. DA = automatic priority need.

Frequently asked questions

What does «automatic» priority need mean?

No need to take the vulnerability test. Council must accommodate you the same day. Categories: pregnancy, dependent children, 16-17 year olds, care leavers 18-20, emergency (fire/flood), domestic abuse (since 5 July 2021).

What is the vulnerability test after Hotak?

Per Hotak v Southwark [2015] UKSC 30 — you are vulnerable if, in the event of homelessness, you would be SIGNIFICANTLY more vulnerable than an ordinary person (NOT «the ordinary homeless person»). Council must do a composite assessment of all your circumstances.

The council says «you have family — they'll help». Is that lawful?

Only if that help is consistent and predictable (Hotak). Hypothetical help doesn't count. In Kanu v Southwark, the Supreme Court overturned a decision where the council assumed the wife and son would «provide» without checking.

The council refused based on a paper-only medical opinion. What can I do?

Per Guiste v Lambeth [2019] EWCA Civ 1758 — that's a weak basis, especially if your GP / consultant has examined you. The council must justify why it preferred a NowMedical-style opinion. Submit a s.202 review within 21 days.

My children live with me on shared residence. Am I priority need?

Likely yes. Code of Guidance Ch 8 para 8.10: presumption towards shared residence. Doesn't need to be 50/50. Evidence: court order, school letters, correspondence. If the council refuses — s.202 review.

Sources: legislation.gov.uk · Housing Act 1996 s.189legislation.gov.uk · Priority Need Order 2002gov.uk · Code of Guidance Ch 8Supreme Court · Hotak v Southwark [2015] UKSC 30Shelter · Priority need Updated 24 Apr 2026
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