startnewlife Mendee CIC ยท London

Mental health support

Updated: 13 April 2026
In short

Mental health support in the UK is free for everyone โ€” refugees and asylum seekers. You can book without a GP referral. Interpreter โ€” free. In a crisis, call 116 123 (Samaritans, 24/7).

ยฃ0
Free
NHS therapy
116 123
Samaritans
24/7 crisis
No GP
Self-referral
Talking Therapies
๐Ÿ—ฃ๏ธ
Interpreter
free

NHS Talking Therapies (formerly IAPT)

Free therapy from the NHS. Helps with depression, anxiety, PTSD, panic attacks.

No GP referral needed! You refer yourself (self-referral).

What they offer: CBT (cognitive behavioural therapy), counselling, group therapy.

Waiting time: 6-18 weeks. Find your nearest service at nhs.uk.

Crisis โ€” help 24/7

๐Ÿ“ž Samaritans โ€” 116 123
Free, 24/7, anonymous. You can just talk. They listen to everyone.
๐Ÿ’ฌ SHOUT โ€” text 85258
Free crisis text line. If you cannot talk, you can text.
๐Ÿฅ NHS 111 โ€” option 2
Call 111, choose option 2 for mental health. They will direct you to the right help.

For survivors of torture and violence

Freedom from Torture
Specialist therapy for torture survivors. Centres in London, Manchester, Birmingham, Newcastle, Glasgow. freedomfromtorture.org
Helen Bamber Foundation
Help for survivors of trafficking and torture. Therapy, legal support, medical care. London. helenbamber.org
Refugee Council โ€” therapeutic support
Therapeutic support from the Refugee Council. Help with PTSD, depression, anxiety. refugeecouncil.org.uk

Mental health support for children

Baobab Centre
Therapy for young refugees and asylum seekers. Individual and group work. London. baobabsurvivors.org
Refugee Therapy Centre
Psychotherapy for refugee children and families. They work in many languages. refugeetherapy.org.uk

Interpreter โ€” your right

You have the right to a free interpreter for any NHS appointment โ€” including therapy.

Say when you book: "I need an interpreter for [your language]"

Never use children as interpreters. It harms both you and the child. You will not be able to speak freely, and children should not hear about trauma.
๐Ÿ’š Asking for help is strength
In many cultures, seeing a therapist feels shameful. Many people think it is a sign of weakness.

But PTSD, depression, and anxiety are normal reactions to abnormal events. War, torture, fleeing your home, uncertainty โ€” all of this leaves a mark.

Asking for help is not weakness. It is a sign of strength. You deserve support. Therapy works โ€” and it is free.

Frequently asked questions

Do I need a GP referral?

No! Talking Therapies (formerly IAPT) accept self-referrals. Go to the NHS website and find your nearest service. Fill in the form online. No GP needed.

How long is the waiting time?

Usually 6-18 weeks. If you are in crisis now, call Samaritans 116 123 or text SHOUT to 85258 right now. Do not wait.

Can asylum seekers get mental health support?

Yes! NHS mental health support is free for everyone, including asylum seekers. There are also special organisations: Freedom from Torture, Helen Bamber Foundation.

Will there be an interpreter?

Yes, you have the right to a free interpreter. Tell them when you book. Do not use children as interpreters โ€” it harms both you and the child.

Will this affect my asylum case?

No, getting mental health support will NOT hurt your case. In fact, medical records of PTSD and trauma can support your asylum claim.

I feel ashamed to see a therapist

That is normal. In many cultures, talking about mental health is not common. But PTSD, depression, and anxiety are normal reactions to abnormal events. Asking for help is a sign of strength, not weakness.

Sources: nhs.uk ยท Mental healthMind ยท Mental health charitySamaritansnhs.uk ยท Urgent mental health helplines Updated 24 Apr 2026
๐Ÿ“ž Samaritans: 116 123 โ†’
โš ๏ธ StartNewLife is an information project โ€” not regulated by the IAA (Immigration Advice Authority). We do not provide immigration advice within the meaning of Section 84 of the Immigration & Asylum Act 1999. All content is general information only and does not replace advice from a regulated lawyer (IAA / SRA / BSB) about your specific case.